Do You Feel Safe Here? The Role of Psychological Safety in the Relationship between Transformational Leadership and Turnover Intention Amid COVID-19 Pandemic

Despite their significant role in the performance of hotel industry, workers are suffering from high rates turnover, due to several reasons, particularly amid COVID-19 pandemic. The pandemic has had numerous negative consequences on workers, including intention leave job or/and career. This study is an attempt investigate impact transformational leadership turnover and how psychological safety can intermediate this relationship. used a quantitative research approach via pre-test instrument, self-distributed collected at different regions Kingdom Saudi Arabia (KSA). Valid responses 1228 analyzed through structural equation modeling (SEM) AMOS version 23, showed that as hypothesized. Nevertheless, it positive safety, whereas intention. most important finding was perfect mediating effect link between workers’ confirms ability change above-mentioned link. In other words, presence ensures intention, even if practices do not exist. findings have implications for scholars practitioners, especially tourism context, relation creating sustainable working environment maintain lower